Domains 10

Domains pre-sales questions

Email Marketer 6

Email Marketer pre-sales questions

Magento Hosting 1

Magento Ecommerce pre-sales questions

Reseller Hosting 6

Pre-sale questions on our Reseller Hosting packages

Servers 36

Dedicated Servers and VPS Server pre-sales questions

Umbrella eCommerce 5

Umbrella eCommerce pre-sales questions

Web Hosting 25

Pre-sales Web Hosting FAQs


 Can I get copies of my invoices online?

Yes. Go to "Manage Contact & Billing Info" from the Umbrella Host Customer Area, then choose...

 Do I get an invoice?

Yes, every time you buy a product from us we will email you an invoice, invoices are also...

 Do you offer secure payments?

YES. We use SSL to secure our payment and customer pages. We also use Verified by Visa and...

 FREE Web Hosting catches?

No catches at all. Simple easy to use FREE Web Hosting LIFE. All we ask is that you pay us a...

 I don't have a credit or debit card - can I pay for a domain name by cheque/BACS or some other method rather than by card?

No, the only payment method we accept for domain names is credit or debit card.

 Is a Domain Included?

Yes. We include a domain registered in your name or business for you to use with your FREE...

 What if my site breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

 What support do you offer?

We provide support 24/7 365 days of the year via our online support panel. Simply login to your...