Knowledgebase

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 Am I the owner of the new domain name you register when I sign up?

Yes! Only Name Server settings and the Technical Contact information is placed in our name. The...

 Can I buy a domain name, but not buy web hosting?

Yes, you do not have to buy the web hosting when you buy a domain name.

 Can I renew my domain name at any time?

Unfortunately, domains can only be renewed within 30 days of the expiry date.

 How do .tel domain names work?

.tel domain names are different to other domain names. They allow you to store, publish and...

 How long will it take for my new domain name to become active?

Domains are registered as soon as you order them, however it can take between 24 and 72 hours for...

 If I do nothing, will my domain be renewed?

Yes, to ensure that you do not lose your domain we will attempt to renew it for a 2 year period,...

 Is there a fee for domain transfers?

Fees for domain transfers to umbrella Host depend on the type of domain being transferred. All...

 Is there a fee for domain transfers?

Fees for domain transfers to Umbrella Host depend on the type of domain being transferred. All...

 What restrictions are there on the domain name I can choose to register?

Domain Names have a variety of basic rules, in general domains must: - Use only letters,...

 Will I be advised of the renewal of my domain?

Yes you will. We will start emailing you in respect of this 30 days before the date of renewal...